Help and Support
Service is very important to us. At Jacks Small Engines our motto is "After the sale it's the service that counts!"
That motto may have started with servicing your equipment after you purchase it, but it has come to mean so much more.
We're here to answer your questions, help you with your order, and provide you the best possible experience.
Order Information
- How to place your order
- Payment Methods
- Check your order's status
- Report a problem with your order
- Return Policies
- Back Orders
- Special Orders
For a complete list of topics, see our FAQ.
Shipping Information
- Standard shipping rates and methods
- Track your package
- Express Delivery
- Freight truck shipments
- International UPS
- Orders over 10 lbs
For a complete list of topics, see our FAQ.
Technical Support
- How to find the parts you need by doing a parts lookup
- How to find your model number
- Do-It-Yourself articles to guide you in the right direction
Call 1-877-737-2787 to speak to one of our customer service representatives or send us an e-mail.
